Responsible Gaming

Gaming Should Be Entertainment

At Betzillo, we believe that gaming should be enjoyed as entertainment only, never as a way to earn money or solve financial problems. Gambling involves risk, and you should only wager money you can afford to lose. It's important to set realistic expectations and maintain control over your gaming activity.

Age Requirements

You must be at least 18 years of age (or the legal gambling age in your state or territory) to participate in any gaming activities through Betzillo. By accessing our services, you confirm that you meet these age requirements under Australian law.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. If you recognise any of the following signs in yourself or someone you know, it may be time to seek help:

• Chasing losses by gambling more to recover money lost
• Spending increasing amounts of time and money on gambling
• Hiding gambling activity from family or friends
• Neglecting work, study, or personal relationships due to gambling
• Using gambling to escape problems, stress, or difficult emotions
• Experiencing mood swings or irritability when unable to gamble
• Borrowing money or going into debt to finance gambling
• Lying about the amount of time or money spent on gambling
• Feeling a loss of control over gambling decisions
• Continued gambling despite negative consequences

Self-Help Tools & Limits

Betzillo provides several tools to help you maintain control over your gaming activity:

• Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly)
• Loss Limits: Establish a maximum loss threshold to help protect your finances
• Reality Checks: Receive periodic reminders about how long you've been gaming and how much you've wagered
• Session Limits: Set time restrictions on your gaming sessions
• Self-Exclusion: Take a break from gaming by temporarily or permanently excluding yourself from your account

These tools are available in your account settings. We encourage you to use them proactively as part of responsible gaming practice.

Support Organisations & Help Resources

If you or someone you know is struggling with problem gambling, help is available. The following organisations provide confidential support and assistance:

Australia

• Gambling Help Online: Free, confidential counselling service for Australians affected by problem gambling
  Website: www.gamblinghelponline.org.au
  Phone: 1800 858 858 (toll-free)

International Resources

• GamCare (United Kingdom): www.gamcare.org.uk
• GamStop (United Kingdom): www.gamstop.co.uk
• Responsible Gambling Council (Canada): www.responsiblegambling.org
• National Council on Problem Gambling (United States): www.ncpgambling.org
• Bundeszentrale für gesundheitliche Aufklärung (Germany): Information and support resources for responsible gaming

If You Need Help

If you experience difficulties with your gaming or feel your gambling is becoming a problem, please don't hesitate to seek help. There is no shame in reaching out—support services are confidential and designed to assist you. Contact one of the organisations listed above or speak with a counsellor who can provide professional guidance and support tailored to your situation.

Your wellbeing is important to us. Take action today if you need help.